Employee Engagement

Figure 1: Employee engagement (Source: Zaggle, 2019).

What Is Employee Engagement?

Employee engagement is a workplace approach that translates into the right conditions for all members of the Organization to do their best every day, committed to the goals and values of their organization, motivated by contributing to the success of the Organization, with a growing sense of well-being.

Employee engagement is a human resources concept that describes the employee's level of enthusiasm and dedication to his work. Engaged employees take care of their work and the company's performance and feel that their efforts are important. An employee works on you for more than a salary and may believe that their well-being is linked to their productivity and thus plays an important role in the success of their business (Smith, 2020). According to Alfes, et al (2013), “engaged employees have a positive attitude and have work-related state of mind characterized by vigor, dedication, and absorption and these make the employees psychologically present at work, which minimizes their possibility to do work related mistakes and errors.”

 

Why is employee engagement important?

Employee engagement is attractive to human resources because of their direct benefits in terms of staff retention, employment, job satisfaction and happiness. But the benefits of staff participation go beyond human resources.

Benefits of employee engagement

·         Increased customer satisfaction

·         Improved productivity and efficiency

·         Reduction of Staff turnover

·         Lowered absenteeism

·         Enhanced company culture

·         Better business outcomes

·         Decreased number of safety incidents

·         Better employee health

What are the top drivers of employee engagement?

Employee Engagement drivers are elements that have a significant impact on employee participation outcomes. These are the things you should act on when driving employee Engagement. All factors will affect engagement – the key is to identify and work on the drivers that make the biggest difference in your organization. The implementation of strategic staff engagement activities that support these engines.                      

Figure 2: The 8 factors that drive employee engagement (source: Lalwani, 2021).

How do you measure employee engagement?

Here are five more ways to measure employee engagement:

Figure 3: Useful tools to measure employee engagement ( Source: Lalwani, 2021).

Steps in creating an effective employee engagement action plan:

·         Review survey results

·         Choose focus areas

·         Brainstorm solutions

·         Make commitments

·         Communication progress

Four Steps to Creating an Employee Engagement Action Plan

(Ryba, Kristin;, 2021)

Conclusion

Employee Engagement is a fundamental concept in an effort to understand and describe, qualitatively and quantitatively, the nature of the relationship between the organization and its staff.

References

Alfes, K., Shantz, A., Truss, C. & Soane, E., 2013. The International Journal of Human Resource Management, 24(13).

Lalwani, P., 2021. What Is Employee Engagement? Definition, Measurement, Drivers, and Strategies, with Examples. Engagement & Retention, 11 March.

Ryba, Kristin;, 2021. QUANTUM WORKPLACE. [Online]
Available at: https://www.quantumworkplace.com/future-of-work/what-is-employee-engagement-definition
[Accessed 13 December 2021].

Smith, Tim, 2020. Investopedia. [Online]
Available at: https://www.investopedia.com/terms/e/employee-engagement.asp#:~:text=Key%20Takeaways%201%20Employee%20engagement%20describes%20the%20level,be%20productive%20and%20higher%20performing.%20More%20items...%20
[Accessed 10 December 2021].

Zaggle, 2019. Zaggle. [Online]
Available at: https://www.zaggle.in/blog/why-employee-engagement-is-a-must-have-for-any-organization/
[Accessed 13 December 2021].